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Coursera

GenAI for Performance Management

Coursera Instructor Network via Coursera

Overview

This course explores how GenAI can enhance goal setting, performance monitoring, feedback, and setting development plans, making the process more efficient and personalized. By leveraging GenAI for automation, coaching, and generating actionable insights, managers and employees can focus on meaningful employee growth and alignment with organizational goals. Through real-worlds examples, practical scenarios, and interactive exercises, this learner-centric course will enable participants to use GenAI to transform performance management, drive productivity and engagement across various industries. This course is designed for employees, managers, supervisors, and team leaders at all levels who are interested in leveraging the capabilities of Generative AI (GenAI) to enhance the effectiveness and efficiency of performance management processes. It is also targeted at HR, performance management, and organizational development professionals who seek to integrate GenAI tools to refine and optimize their performance management practices within their organizations. Participants should have a basic understanding of the performance management cycle and processes, including key concepts such as SMART objectives, KPIs, feedback, and development plans. Familiarity with AI concepts and algorithms, as well as an understanding of prompt engineering, will help learners better engage with the course content and apply GenAI techniques in real-world scenarios. By the end of this course, learners will be able to explain core performance management concepts alongside the benefits and practical applications of GenAI. They will learn how to use GenAI for setting SMART goals, selecting KPIs, and aligning team objectives with organizational goals. Additionally, participants will gain skills in analyzing performance data, identifying trends, and providing real-time feedback. Finally, they will be equipped to design performance reviews that foster engagement, growth, and personalized development for their teams.

Syllabus

  • GenAI for Performance Management
    • This course explores how GenAI can enhance goal setting, performance monitoring, feedback, and setting development plans, making the process more efficient and personalized. By leveraging GenAI for automation, coaching, and generating actionable insights, managers and employees can focus on meaningful employee growth and alignment with organizational goals.

Taught by

Ahmed Hassan

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