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As the first course in the Generative AI in Business series, this course introduces the "See" phase of the See, Plan, Act framework. In this course, you’ll explore the transformative possibilities that generative AI offers to businesses. We begin by examining how generative AI is reshaping industries, automating routine tasks, and driving innovation in customer interactions and strategic insights. Through a detailed real-world case study, you will see how a large, complex business successfully implemented a generative AI solution, turning it into a valuable productivity tool.
One key takeaway is understanding the critical role your business data plays in unlocking the full potential of generative AI. You’ll learn how to connect generative AI with your own data to transform it from a general tool into a customized solution tailored to your specific business needs.
By the end of this course, you’ll be able to identify and evaluate new opportunities where generative AI can create value for your organization, giving you the foundational knowledge to move forward with confidence in your AI strategy. This course lays the groundwork for the next phases: planning and executing a successful generative AI implementation in your business.