Partnering with Your Boss: Strategic Skills for Administrative ProfessionalsAttend this seminar and master techniques for effective goal setting, prioritizing, planning, decision making, relationship building and listening. Learn how to communicate confidently and assertively—and develop and use power and authority.You’ll return to work better able to support your organization’s/boss’s goals, adapt to various communication styles to successfully influence and work with your boss and others, establish trust, credibility and authority to strengthen your relationship with your boss.What You Will Cover:Defining the Strategic PartnershipIdentify the characteristics of effective partnering with your boss and use these features to create a positive partnershipDeveloping a Trusting Relationship with the BossAdapt methods to complement the boss’s preferences by completing a self-evaluation exercise and creating a blueprint for changePlanning Skills to Anticipate and Proactively Support the BossChoose and apply the active listening skills that allow you to anticipate the boss’s needs by completing a communication assessment and enacting a listening skills role playExtending the PartnershipDefine and integrate your personal power bases by revisiting trust…and by completing a “power-base planner”Aligning and Expanding Partnering RelationshipsUse influencing and persuasive communication skills in planning and delivering a business case presentationHow You Will BenefitConsistently anticipate your boss’s needsGain the respect of your boss and be taken seriouslyGet what you need from others to accomplish your job and achieve your boss’s goalsHave the authority to make—and act on—decisionsConfidently represent your bossBe seen by your boss and by others as a valuable professional resourceDevelop a trusting relationship with your bossPartner with multiple bosses and other office professionalsEffectively use time and get more things done in a dayWho Should AttendSenior administrative support staff, executive secretaries, administrative assistants, staff assistants and executive assistants.
Overview
Taught by
American Management Association