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Moving Ahead: Breaking Behavior Patterns (Live Online)

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Overview

Moving Ahead: Breaking Behavior Patterns That Hold You BackWhat’s your professional image? Do you steamroll over others in a quest for power…constantly rebel against authority…start and spread office gossip…cry at the drop of a hat in stressful situations? These are just a few examples of bad behavior that contribute to a poor professional image resulting in “career suicide”—even for the most capable employees. Overcome and resolve workplace situations where ineffective behavior is at play so that you can improve your professional image to move forward and get the rewards you deserve.Who Should AttendGeneral managers, supervisors, team leaders and anyone who has a negative behavior pattern that has created a bad professional image and impeded his or her career success.How will you benefitIdentify people and situations that can elicit bad workplace behaviorSuccessfully change or modify career-sabotaging habitUnderstand how negative behaviors affect teamwork and learn how to change themAchieve better work relationships and change your professional imageManage feelings of frustration and anger in workplace situationsGain recognition for contributing to a more positive and happier work environmentPositively impact your career path by improving your professional imageWhat You will cover:Improving your professional image in the eyes of co-workers, customers and senior managementUsing positive self-talk for a more constructive attitudeA five-step process for overcoming emotional triggersIncreasing your emotional intelligence to better handle interpersonal relationshipsControlling reactions, instead of being controlled by themThe role of empathy in becoming more productiveAccepting the responsibility for communicating effectively

Taught by

American Management Association

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