Overview

When it comes to the success of a virtual team, the buck stops with the team leader. If managed effectively, virtual teams can increase productivity, help meet organizational goals and improve quality of work. But there are a host of unique challenges that can hurt their success.Get ready to discover a proven process and framework to develop the competencies of a virtual leader, and strengthen and enhance the productivity of your virtual team. Learn to leverage the advantages of a virtual team while building trust and making authentic connections with team members. You will then apply and reinforce the learning through case studies, team discussions and other activities led by your expert course leader.Who Should AttendExperienced managers, leaders and project managers who are currently leading virtual teams and are seeking to enhance their overall performance as virtual leaders, as well as those who will be moving into a virtual leadership role in the future.How You Will BenefitCultivate your virtual leadership presenceStrengthen team networks for improved performanceCreate trust and engagement in a virtual environmentSelect the appropriate technology for specific types of tasksTake decisive action to manage conflictLeverage generational, cultural and geographical differences to create positive team impactBuild a solid foundation to coach and provide feedback virtuallyPlan and facilitate a successful virtual meetingWhat You Will Cover Identifying challenges in leading virtuallyIncreasing awareness of your personality style and its impact on virtual leadershipAssessing the strengths and improvement areas of your team membersRecognizing the unique differences between building virtual, remote and co-located teamsCreating and sustaining trust in a virtual teamRecognizing levels of engagement and increasing themUnderstanding how different technologies support virtual workAppreciating generational differences in the way people operateAssessing team member communication in the absence of visual cuesManaging conflict among team membersDefining fundamental cultural differences in communicatingExplaining the components of the AMA Coaching ModuleEvaluating how you conduct all phases of leading your virtual meetings against best practicesCourse OutlineLEARNING OBJECTIVESDistinguish What Is Different About Leading a Virtual TeamIdentify the Unique Challenges Virtual Team Members FaceBuild Trust and Engagement on a Virtual TeamReview Emerging Technology That Supports the Work of Virtual Leaders and TeamsAddress Misunderstandings and Conflict Proactively to Keep the Virtual Team on TrackApply the Proven Value of Coaching to Build High Performing Virtual TeamsPlan and Facilitate Inclusive Virtual Meetings That Generate Positive Team Identity and PerformanceCreate a Virtual Leadership VisionLESSON ONEDefine Your Role as a Virtual LeaderDiscuss Challenges Unique to Virtual LeadersAssess Virtual Leadership CompetenciesUnderstand Your Personality Style and Its Impact on Others and Your Work as a Virtual LeaderBuild the Virtual TeamDescribe the Experience of Virtual Team MembersDiscover What Team Members Need Most in Order to Be High Functioning and PerformingRecognize the Unique Differences Between the Stages of Building a Virtual vs. Co-located TeamCreate and Sustain Trust on a Virtual TeamAssess the Strengths and Weaknesses of the Team Members You Work with in the Virtual EnvironmentLESSON TWOLead Virtual CommunicationsSelect Appropriate Technology for Communication GoalsEvaluate Team Member Engagement During Audio-Only Virtual Communication Recognize How Differences in Perspectives May Lead to Disagreement, Misunderstanding, and ConflictPreempt Conflict on Your Team By Learning to Bridge Differences and Creating Team AgreementsLESSON THREEBuilding Team Member Skills Through CoachingCoach Effectively to Build Trust, Relationships, Engagement, and Productivity on Your TeamDemonstrate the Ability to Apply the Four-Step Coaching Conversation Model in a Work SituationFacilitate Virtual MeetingsEvaluate Your Meetings Against Team Member and Stakeholder NeedsGenerate Solutions to Address Issues Specific to Virtual Team MeetingsAddress Common Challenges While Leading a Virtual MeetingView “Meeting Culture” and Practices as the Engine That Drives Engagement, Performance, and Results on a Virtual TeamCreate a Vision to Guide Your Own Daily Actions as a Virtual Leader