This free online course is one of 10 courses available in the Goldman Sachs 10,000 Women collection, designed for entrepreneurs ready to take their business to the next level.
In this course, you will learn about operations management and identify and refine your own business operations and processes. You will explore how these can be developed and managed, both to maximise customer satisfaction and support business growth.
In the exercises, you will examine the purpose of process mapping and use this to evaluate your current business processes as your business grows. You will consider how to refine your processes to deliver operational efficiency and a competitive advantage for your business, while also increasing value for customers.
By the end of the course, you will have mapped and evaluated key processes within your business, identified areas of strength, and selected appropriate measures for improvement as your business grows.
The 10,000 Women course collection offers a truly flexible online learning experience. You have the freedom to approach the program in any way that works for you – take any course, or combination of courses, to tailor your learning journey to your individual business growth needs. If you choose to take all 10 courses, you will explore all the key elements of your business and develop a thorough plan for your business’s growth.
You can find out more about the Goldman Sachs 10,000 Women collection in the FAQs.
Fundamentals of Operations, with Goldman Sachs 10,000 Women
Overview
Syllabus
- Fundamentals of Operations, with Goldman Sachs 10,000 Women
- In this course, you will evaluate your business operations and explore how to develop these to support business growth. You will consider how to refine your processes to deliver operational efficiency, value for customers, and competitive advantage for your business. By the end of the course, you will have mapped key processes within your business and identified areas of strength and those for further improvement.
Taught by
Edward David, Geetha Krishnan, Goldman Sachs 10,000 Women, Anne Donnellon, Mori Taheripour, Michael Fetters and Sarah Underwood
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Reviews
4.8 rating, based on 11 Class Central reviews
4.6 rating at Coursera based on 321 ratings
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It has been amazing, participating in the Goldman Sachs 10,000 Women Training. The ease of delivery of the training, its practicality and relevance to today and future businesses is truly rewarding for me and my business.
The Fundamentals of Operations Course is quite engaging and easy to follow irrespective of your background.
The training rewards participants with additional course materials each time they hit the milestone of finishing a course, which is in addition to their access and participation in a dedicated community of fellow learners from the training.
I look forward to completing all 10 courses and more benefits afterwards.
Henrietta Ayetuoma. -
This course is truly useful. It is very well structured, concise and it covers well the fundamentals of operations in a business. It is a great starting point for people involved in operations management roles.
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It is a basic course that serves as an introduction for women who seek to have a more strategic view of a company's operations, as well as how to structure processes and manage productive projects.
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The activities of a business will determine the input and output of such business. The course explains operational processes and procedures required for business sustainance.
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The activities of a business will determine the input and output of such business. The course explains operational processes and procedures required for business sustainance.
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This is a very informative course, I have learned a lot which will help in my business's day-to-day runnings and overall outcomes.
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A very helpful course for women starting to build a new business. A good guide and a great foundation on fundamentals of business courses.
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Very informative, lot of learning which we can apply in our day-to-day operation in the company . Easy to understand, laymen can also understand and applied this knowledge in their business, and moving forward to learn more from Coursera, and happy to say or congratulate you that you are doing a great job for people who don't have money and time to spend on themselves use your facilities and stand on their feet and start a business with confidence and with proud
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I would recommend this course for aspiring and current business owners. With the insights acquired from it, one can better streamline business objectives and tailor them to achieve the most result especially, if the capital is very small.
The course is free and it will be worth your time. -
I learned so much from this course. I wish I had this as part of my undergrad in business. I am more prepared to tackle operations and business processes because of this course. Highly recommend it!
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Course is structured simple and very information. Well articulated about identifying the change required in process and steps to be taken to implement and track that change in process.
