Customer Relationship Management Courses and Certifications

Buying on Ariba Discovery

115 ratings at LinkedIn Learning

Learn how to buy goods and services on Ariba Discovery—the marketplace for businesses using the SAP ecosystem.

• LinkedIn Learning
• 45 minutes
• On-Demand
• Free Trial Available

Microsoft Dynamics 365: Getting Started

111 ratings at Pluralsight

CRM and ERP are core to all businesses today. This course will teach you the basics of Microsoft Dynamics 365, with a focus on sales, customer service, field service, project service automation, finance, and supply chain management.

• Pluralsight
• 2-3 hours
• On-Demand
• Free Trial Available

Selling into Industries: Professional Services

107 ratings at LinkedIn Learning

Break into the professional services market. See what it takes to position yourself as an expert, increase your close ratio, and sell to similar services after an initial win.

• LinkedIn Learning
• 54 minutes
• On-Demand
• Free Trial Available

Building Your Marketing Technology Stack

107 ratings at LinkedIn Learning

Learn how to build your business's marketing technology (martech) stack, regardless of size, to more easily attract and retain customers.

• LinkedIn Learning
• 39 minutes
• On-Demand
• Free Trial Available

SAP Business One: Sales and Customer Service

105 ratings at LinkedIn Learning

Learn to use SAP Business One for customer relationship management of your business sales and customer service functions.

• LinkedIn Learning
• 3 hours 11 minutes
• On-Demand
• Free Trial Available

Salesforce Administrator Cert Prep: 3 Sales, Marketing and Service Applications

100 ratings at LinkedIn Learning

Learn how to administer the sales, marketing, and service applications in the Salesforce ecosystem, as you study for the third domain of the Salesforce Certified Administrator exam.

• LinkedIn Learning
• 2 hours 3 minutes
• On-Demand
• Free Trial Available

S/4 Finance: Fiori General Journal Boot Camp

90 ratings at LinkedIn Learning

Learn how to create financial reports and manage different types of accounting journals in S/4HANA using the modernized Fiori user experience.

• LinkedIn Learning
• 53 minutes
• On-Demand
• Free Trial Available

Hands-On SAP Business Rule Framework (BRF+)

90 ratings at LinkedIn Learning

Learn how to create a BRF+ deliverable in this hands-on course.

• LinkedIn Learning
• 1 hour 50 minutes
• On-Demand
• Free Trial Available

Play by Play: Knowing When to Code in Salesforce

86 ratings at Pluralsight

Join Pluralsight authors David Liu and Don Robins in their Play-by-Play dedicated to salesforce projects, knowing when to and not to code in Salesforce.

• Pluralsight
• 2 hours 6 minutes
• On-Demand
• Free Trial Available

Salesforce Administrator Cert Prep: 2 Security and Data Model

82 ratings at LinkedIn Learning

Learn how to prepare for the Salesforce Certified Administrator exam. Get tips for the security and access and the standard and custom objects (data model) sections of the exam.

• LinkedIn Learning
• 2 hours 17 minutes
• On-Demand
• Free Trial Available

S/4 Finance: Fiori Accounts Payable Analytics

76 ratings at LinkedIn Learning

Learn about SAP Fiori and its Accounts Payable analytics capabilities, including the monitoring metrics you can access with S/4HANA.

• LinkedIn Learning
• 58 minutes
• On-Demand
• Free Trial Available

(CMS) Customer Success Management: Certification Course

74 ratings at Udemy

Learn all Phases and Practice the Customer Success Management(CSM) Framework

• Udemy
• 7 hours
• Finished
• Paid Course

Management Information Systems

Master essential information systems concepts and their impact on modern business operations, from enterprise-wide systems to digital oilfields, focusing on decision-making, competitive advantage, and emerging technologies.

• XuetangX
• On-Demand
• Free Online Course

Building Your First Salesforce Application

70 ratings at Pluralsight

Learn how to work with Salesforce.com by creating custom applications. Start by signing up for a developer account on Salesforce.com, and finish with a full application including reports and dashboards that work on both desktops and mobile devices.

• Pluralsight
• 1 hour 52 minutes
• On-Demand
• Free Trial Available

Sport Analytics: Data Driven Decision Making

7 ratings at edX

Explore data-driven decision making in sports, covering analytics history, on-field impact, business applications, and sponsorship evaluation. Gain insights into statistical techniques and industry trends.

• edX
• 4 weeks, 3-5 hours a week
• On-Demand
• Free Online Course (Audit)