Conflict Resolution Courses and Certifications

Mastering Conflict Management and Resolution at Work

20348 ratings at Udemy

Discover what happens to you in conflict, use tools to resolve any conflict, and strengthen your relationships

• Udemy
• 1 hour 6 minutes
• On-Demand
• Paid Course

How to Have Difficult Conversations: Beginner's Guide

17120 ratings at Udemy

Become more confident holding conversations about difficult topics. Learn communication skills and successful mindsets.

• Udemy
• 1 hour 8 minutes
• On-Demand
• Paid Course

12 Strategies for Dealing With Difficult People

16820 ratings at Udemy

Learn how to confidently implement different strategies for dealing with difficult people.

• Udemy
• 1 hour 48 minutes
• On-Demand
• Paid Course

21 Day Crash Course in Emotional Intelligence

15253 ratings at Udemy

Increase your E.Q. and transform your relationships with psychologist and author, Dr. Patricia Thompson.

• Udemy
• 3 hours 35 minutes
• On-Demand
• Paid Course

Master Strategic Thinking and Problem Solving Skills

12907 ratings at Udemy

A short, sharp course to tackling life’s biggest challenges: Understanding ourselves and making the right choices.

• Udemy
• 2 hours 26 minutes
• On-Demand
• Paid Course

Conscious Business: Building Positive Relationships

11891 ratings at Udemy

Chapter 1: Create fulfilling relationships, communicate with authenticity, effectively deal with any conflict situation.

• Udemy
• 1 hour 46 minutes
• On-Demand
• Paid Course

Leadership: The Emotionally Intelligent Leader

9667 ratings at Udemy

Leadership with Emotional Intelligence: Maximising Potential | Strengthening Relationships | Driving Personal Success

• Udemy
• 6 hours 24 minutes
• On-Demand
• Paid Course

Customer Service English Essentials

8261 ratings at Udemy

Learn the English phrases, sentences, and tips you'll need to handle customer service situations over the phone.

• Udemy
• 6 hours 45 minutes
• On-Demand
• Paid Course

Negotiation Fundamentals: How To Negotiate Effectively

7950 ratings at Udemy

Learn The Techniques, Strategies & Styles To Become A Better Negotiator. Negotiation Fundamentals: Get Better Deals

• Udemy
• 1 hour 23 minutes
• On-Demand
• Paid Course

The Ultimate Agile Scrum Master Certification Training

7672 ratings at Udemy

[Unofficial] Prepare For Agile Scrum Master Level 1 Certification And Succeed In 2024

• Udemy
• 8 hours 35 minutes
• On-Demand
• Paid Course

Conflict Resolution and De-Escalation for Upset Customers

7295 ratings at Udemy

You'll learn diagnosis and resolution techniques for tense, sensitive conflicts with upset clients and customers

• Udemy
• 3 hours 31 minutes
• On-Demand
• Paid Course

Justice, fairness and mediation

3 ratings at OpenLearn

This free course, Justice, fairness and mediation, considers the concepts of justice and fairness from various perspectives but mainly focuses on effective policing and community empowerment. 

• OpenLearn
• 4 hours
• On-Demand
• Free Certificate

How To Quickly Diffuse Another Person's Anger

5381 ratings at Udemy

Learn the powerful and effective Five Step Process to effectively de-escalate an angry confrontation

• Udemy
• 1 hour 38 minutes
• On-Demand
• Paid Course

Customer Service Training: Dealing with Difficult Customers

4575 ratings at Udemy

Learn how to deal with difficult customers | Master customer relationship management | Gain conflict management skills

• Udemy
• 1 hour 41 minutes
• On-Demand
• Paid Course

Project Management: Impeccable Delivery (24 PDUs, PMI PMP)

4407 ratings at Udemy

Complete Project Management. From Inception to Closure. Oracle/SAP Experience. Harvard Certified Teacher. 2024 / PMBOK 7

• Udemy
• 10 hours 5 minutes
• On-Demand
• Paid Course