Overview

Are you ready to excel in achieving your business goals, through effective operational planning and developing a motivated and confident team?

Developing, implementing and monitoring an operational plan is a key asset for businesses looking to grow and succeed. Skills in operational planning will help you plan human and physical resources, anticipate and manage risks, find a perfect fit for your team and facilitate high-performing and motivated teams!

What You Will Learn This course will guide you towards developing the skills necessary for running successful operations in your business. You will learn to implement an operational plan, to recruit, select and induct new team members, to implement successful procurement strategy, monitor business operations and create a resourceful and motivated team environment where everyone is encouraged to take an active part in achieving business goals. Target Skills

This course will help you develop skills required to implement and manage business operations and create a motivated, passionate and effective team. You will develop leadership and management skills, including implementing an operational plan, resource acquisition, recruitment, selection and induction process, effective monitoring and increasing productivity.
Implement operational plan
Implement resource acquisition
Monitor operational performance

Syllabus

Week 1: What is an operational planning?

In Week 1, we will delve into what an operational plan is and how it relates to your business and strategic planning. We will explore the key considerations of effective planning.

Week 2: Implementing an operational plan

In Week 2, we will dig deeper into the process of implementing an operational plan, including understanding the role of a manager, resourcing, applying policies and procedures, identifying key performance indicators and managing risks and contingency planning. You will also develop skills in writing a winning proposal!

Week 3: Recruitment, selection and successful induction of new team members

Successful managers know that effective operations depend on a team's effectiveness: their skills, experience and personalities. In Week 3, we will explore the process of planning human resources, including recruitment, selection and successful induction of new team members.

Week 4: Implementing procurement strategy

In Week 4, we will delve into smart procurement strategies for successful business operations. You will learn to identify specific resource requirements, identify and evaluate suppliers, use competitive tendering, receive and evaluate tenders and place orders.

Week 5: Staying on track by monitoring progress and performance

Forming and maintaining a motivated team takes time and effort. The process of monitoring progress and performance will help you, together with your team, reflect on current processes and make improvements, to manage people performance effectively and to provide feedback. You will also learn to manage costs through financial controls.

Week 6: Facilitating team performance and productivity

Have you ever wondered how to form and maintain a high performing, coherent, happy and motivated team? In Week 6, we will explore techniques and methods of improving individual and team performance, including coaching, mentoring, counselling and providing opportunities for learning and personal and professional development.

Week 7: The finish line!

In this very last week, you will have a great opportunity to complete your Major Tasks you've been working on throughout the course. You can double-check your answers and documents and make sure you've included everything required and what you think is relevant to the course. You can still make changes if needed.

In Week 7, you will finish the course, celebrate your achievements and perhaps get ready for your next Learn.com.au course :). You can also ask for feedback or peer review (we strongly recommend it).