Come riconoscere un conflitto? Come gestirlo al meglio? Che ruolo ha la tua personalità? In questo corso potrai trovare alcune risposte a questi interrogativi.
Overview
Syllabus
- Week 0 - Introduzione al corso
- Week 1 - Riconoscere il conflitto
- Week 2 - Emozioni e conflitto
- Week 3 - Personalità e paradigmi limitanti
- Week 4 - Risolvere il conflitto
- Week 5 - Comunicazione nella risoluzione del conflitto
- Role play
- Risorse aggiuntive
Taught by
Jelle Zeilstra
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Reviews
4.6 rating, based on 11 Class Central reviews
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Il corso aiuta la comprensione delle proprie azioni e i risvolti che queste potrebbero avere sui colleghi e sulle relazioni in generale.
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quality lessons for kowledge achivement. smart and easy. nice platform and maximum flexibility. TOP A++
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hello, thank you. the course is simply and i've big interest in this matter.
all great ! good job !
please make more courses of this type.
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The Course was solid, well designed and covered the topic from several points of view. Fully compliant with the guidelines of the POLIMI MOOC Learning Strategies, I appreciated the material, the downloadable PDFs, the simulations and the videos. All the material was guiding to the RAA of every single section.
I believe that this course will be a life-changer for my professional and also family life. -
great course! very well done!
I found very interesting the use of movies to explain some concepts like the conflict escalation or the prejudice that create conflicts.
I also think that was interesting the graphic novels used to develop some stories connected to conflictual relationship.
thanks -
Fornisce spunti interessanti per gestire i conflitti sul lavoro, ma applicabili anche ad altri ambiti della nostra vita.
Inoltre vengono forniti gratis approfondimenti relativi al corso in forma di test e approfondimenti testuali in pdf. -
Massimiliano Tobiareally useful. thank you very much for this really useful course thanks thank thanks thanks thanks thanks thank thanks thanks thanks thanks thank thanks thanks thanks thanks thank thanks thanks thanks
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Easy to attend and focused on real situations, strongly recomended for anyone who is intetested in improving soft skills and managing conflicts in a better way.
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Interesting course where many things related to mine activities was described.
I've obtained many hints useful for the technical support activities. -
Corso ben strutturato e chiaro. Ho apprezzato molto gli spunti di riflessione e ho trovato adeguato allo scopo il materiale didattico.
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Very useful in everyday life (family and work). Educational materials of high quality and esasy to understand. Excellent food for thought
