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Explore practical tools and strategies for resolving conflicts in open source communities and projects in this 37-minute conference talk. Learn how community leaders can effectively manage conflicts in an inclusive way to maintain productivity and cohesion. Discover valuable techniques such as compassionate communication, theme-centered interaction, empathetic listening, and the importance of codes of conduct and ethics. Gain insights into creating awareness structures and safe spaces within open source environments. Benefit from the expertise of community leaders from North America, South America, and EMEA as they share their experiences and provide actionable advice for conflict resolution. Enhance your community management skills and learn how to foster a more harmonious and productive open source ecosystem.