Community Management Courses and Certifications

Learn With Jason

How Do First-Time Contributors Become Core Maintainers?

Explore strategies to support open source contributors, from welcoming newcomers to nurturing experienced members into core maintainers. Gain insights on community building and project management.

• YouTube
• 40 minutes
• On-Demand
• Free Video

Community Data is Not Community Metrics - Measuring Community Health

Explore the importance of asking the right questions when analyzing community health metrics, moving beyond raw data to gain meaningful insights for open source projects.

• YouTube
• 27 minutes
• On-Demand
• Free Video

Codes of Conduct in Action - Evolving Best Practices for Incident Response

Explore best practices for resolving Code of Conduct incidents in open source communities, including reporting, investigation, mediation, and risk management strategies.

• YouTube
• 42 minutes
• On-Demand
• Free Video

How to Grow and Mentor an Open Source Community and Achieve Corporate Collaboration

Learn strategies for fostering open-source communities, mentoring contributors, and facilitating collaboration among numerous corporations in this insightful presentation by Juan Pan from SphereEx.

• YouTube
• 25 minutes
• On-Demand
• Free Video

Building and Supporting Open Source Communities Through Metrics

Explore strategies for leveraging metrics to build and support thriving open source communities, addressing challenges and maximizing data utility for organizational success.

• YouTube
• 26 minutes
• On-Demand
• Free Video

C in CRM Stands for Community - The DevRel Way

Explore DevRel strategies for building strong community relationships and enhancing CRM practices in open source projects with insights from Bitergia.

• YouTube
• 25 minutes
• On-Demand
• Free Video

Transformative Mediation for Code of Conduct and Community Management

Learn powerful conflict resolution techniques for open source communities using Transformative Mediation, empowering individuals to address issues and improve interactions effectively.

• YouTube
• 41 minutes
• On-Demand
• Free Video

Community Management in Open Source Projects - 3 Steps to Success

Learn efficient community management techniques for open source projects, focusing on teaching essential practices, creating effective guidelines, and fostering successful collaborations.

• YouTube
• 38 minutes
• On-Demand
• Free Video

Building and Supporting Open Source Communities Through Metrics

Explore metrics for data-driven decisions in open source communities. Learn from real-world examples and CHAOSS Project insights to overcome challenges and track community impact effectively.

• YouTube
• 43 minutes
• On-Demand
• Free Video

Creating an Inclusive Community in Open Source Projects

Explore best practices for fostering inclusivity in open source communities through effective meetings, code reviews, and asynchronous collaboration.

• YouTube
• 39 minutes
• On-Demand
• Free Video

Avoiding Maslow's Hammer: The Problem of the Birmingham Screwdriver in Open Source Non-profits

Explore strategies for creating effective open source non-profits, avoiding common pitfalls, and fostering community growth through thoughtful organizational structures and practices.

• YouTube
• 45 minutes
• On-Demand
• Free Video

How to Assess Project Health - Measuring and Managing Open Source Projects

Learn to assess open source project health using key indicators, governance, diversity, and metrics. Gain insights on maintaining balance and communication from an OSPO perspective.

• YouTube
• 23 minutes
• On-Demand
• Free Video

Scaling Your Community From a Few Hundred to Tens of Thousands

Learn strategies and best practices for growing your community from a small group to a large-scale network, with insights from dbt Labs' successful expansion.

• YouTube
• 41 minutes
• On-Demand
• Free Video

Understanding Toxicity in Open Source Discussions

Explore the dynamics of toxicity in open source discussions, examining its impact and potential solutions for fostering healthier community interactions.

• YouTube
• 40 minutes
• On-Demand
• Free Video

Codes of Conduct in Action - Navigating the Challenges of Incident Resolution

Explore effective strategies for implementing and enforcing codes of conduct in open source communities, focusing on incident resolution and fostering inclusive environments.

• YouTube
• 43 minutes
• On-Demand
• Free Video