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Explore a transformative conference talk detailing Red Hat's monumental shift from Bugzilla to Jira for RHEL development. Discover how a dedicated team orchestrated the migration of 1500 engineers and support staff, revolutionizing a 25-year-old process. Gain insights into change management strategies, process improvement techniques, and effective communication methods employed during this massive transition. Learn how the move to Jira not only streamlined operations but also opened doors for agile innovation. Understand the challenges faced and best practices developed when implementing complex changes across a large-scale product team with deeply ingrained workflows. Use this case study as a blueprint for managing significant organizational changes and leveraging new tools to enhance productivity and innovation in software development.