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Explore the critical role of on-call responsibilities in SRE, technical operations, and software development in this 22-minute conference talk from SREcon23 Asia/Pacific. Gain insights into why on-call deserves more thoughtful consideration throughout the team-building process, from hiring to management. Learn about the importance of on-call in enabling 24/7 operations for businesses and discover actionable ideas for implementing or improving on-call practices within your organization. Presented by Martin Barry from Fastly, this talk offers valuable takeaways for both companies adopting on-call systems and those looking to enhance their current on-call situations.