Cultivating Accountability and Resilience

Explore a conference talk from SREcon23 Asia/Pacific that delves into cultivating accountability and resilience in technology organizations. Learn about DBS Bank's framework for cultural transformation, which focuses on shifting from individual to systemic approaches. Discover the ABCD and E's methodology, including the concept of AAI (Awareness, Acceptance, and Intention), creating safe environments, implementing data-driven analysis, and fostering collaboration. Gain insights from Sandeep Hooda of DBS Bank on building a strong, resilient infrastructure and a forward-thinking organizational culture in the face of technological challenges.