Human Observability of Incident Response

Explore the critical aspects of human observability in incident response through this 39-minute conference talk from SREcon23 Americas. Delve into the interconnected nature of socio-technical systems and learn how understanding human factors can lead to more effective incident management. Discover practical advice for producing consistently better outcomes by focusing on the human element in incident response. Gain insights from Matt Davis of FORM.com on how learning from incidents also involves learning from and about team members. Understand the importance of coordinating responses with a deep comprehension of both technical systems and human dynamics. Access the full range of SREcon23 Americas Technical Sessions for a comprehensive look at current trends and best practices in site reliability engineering.