Dive into a thought-provoking conference talk that examines the disparities between reliability practitioners and management in the field of Site Reliability Engineering (SRE). Explore the findings of The SRE Report, based on a comprehensive industry survey with nearly 600 responses. Uncover the logic, emotions, and controversies that emerged during the survey creation and results interpretation process. Analyze the differing perspectives among organizational levels, from Individual Contributors to Executives, on various inquiry topics. Gain insights into bridging perception gaps through real-world examples. Examine surprising data points and intriguing responses to open-ended questions. Learn about the authors' intentions behind the report and understand why it's a crucial read for SRE professionals and managers alike.
Overview
Syllabus
SREcon23 Americas - Exploring Disconnects between Reliability Practitioners and Management
Taught by
USENIX