Overview
Explore the challenges and potential pitfalls of pervasive automation in SRE and DevOps practices in this 41-minute conference talk from SREcon20 Americas. Delve into the human factors involved in automation and examine the impacts on system administrators and SREs. Learn about the concept of "ironic automation" and its effects on manual skills, understand the importance of joint cognitive systems, and discover strategies to cope with complex, living socio-technical systems. Gain insights into improving coordination operators, the value of checklists, and the continued importance of version control in automation processes.
Syllabus
Intro
A Quick Survey
Does Any of This Sound Familiar
A Long "Drift Into Failure"
J. Paul Reed
Universal" "Automation
A World of Complex Automation
A Longstanding Question
Ironic Automation - Manual skills deteriorate when they are not used.
Joint Cognitive System
The "Animacy" Paradox
The Rasmussen Triangle
A Manifesto
The Checklist
The Real Value: A Requirements
Version Control: Mattering. Still.
Improving Coordination Operators
Automation de
Taught by
USENIX