Building a Healthy On-Call Culture

Explore the essential components of creating a robust on-call culture in this 39-minute Devoxx conference talk by Serhat Can. Learn why effective incident response is crucial for minimizing revenue loss and maintaining credibility. Discover six key elements for improving on-call practices: transparency, shared responsibilities, wartime preparedness, resilient system design, actionable alerts, and continuous learning. Gain valuable insights for both developers and management on topics such as stress management, microservices, DevOps, customer communication, automated alerting, training importance, and postmortem analysis. Understand how prioritizing people in incident response can transform on-call duties from a burden into a competitive advantage, ultimately leading to increased employee and user satisfaction.