Overview
Save Big on Coursera Plus. 7,000+ courses at $160 off. Limited Time Only!
Embark on a comprehensive journey into the world of Enterprise Resource Planning (ERP) and SAP Customer Relationship Management (CRM) with this introductory video. Gain insights into the fundamentals of ERP systems, their importance in modern business operations, and explore various ERP products available in the market. Delve into SAP's role in the ERP landscape, understanding its R/3 applications, functional and technical modules, and implementation landscape. Discover the career paths for SAP CRM consultants and support professionals. Compare traditional direct sales approaches with CRM-enhanced strategies, and explore the evolution of SAP CRM Web UI. Learn about prerequisites for mastering SAP CRM and understand why CRM is crucial for businesses today. This 46-minute video serves as an essential foundation for anyone looking to start their SAP CRM journey or expand their knowledge of ERP systems.
Syllabus
Intro
How to Interact Today
Prerequisites to learn SAP CRM
What is ERP
Why ERP?
ERP Products in the Market
What is SAP?
SAP R/3 Applications
Modules in SAP
SAP Functional Modules
SAP Technical Modules
Classical Implementation Landscape
SAP CRM Support Consultant
Junior SAP CRM Consultant (Implementation).
Traditional Direct Sales
Direct Sales with CRM
Why CRM?
Evolution of SAP CRM Web UI
Taught by
The Smart Hands