Empathy in Action: Connecting with Coworkers and Consumers

Discover actionable strategies for fostering empathy in the workplace through this insightful keynote address from RubyConf 2023. Explore how to enhance connections with colleagues, improve consumer understanding, and infuse more humanity into professional environments. Learn from Sharon Steed, founder of Communilogue, as she shares her expertise on making empathy a tangible and impactful tool in both personal and organizational contexts.