Quality is one of the most essential attributes which you would never want to compromise in any case. Putting the quality of a product or service at stake for short-term gains could line you up for some serious trouble in the long run, nullifying all your short-term gains and pushing you headfirst into the pit of substantial losses. Once you deliver a poor product or service to your customers, you would be inviting nothing but misfortune upon yourself. You will quite obviously lose out on the opportunity to do business with said customers as they would certainly reach out to another provider to attain satisfaction. This is quite fair if we think from the perspective or rationale of the consumer. We ourselves would never go for a product or service which would ferry us to the shores of dissatisfaction and disappointment. It would be an utter waste of money since it will not bring any value to us. Therefore, it is very essential to maintain quality and ensure that you are dealing with high-quality items in order to sustain your profits.
Overview
Syllabus
Introduction to Quality Management.
What is quality Management .
Benefits of Quality Management .
principles of quality Management .
Levels of quality .
Quality Management tasks .
Quality through project life cycle .
Quality planning .
Quality assurance .
Reviews .
Quality control .
Continuous improvement .
Summary.
Taught by
Great Learning
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Reviews
4.9 rating, based on 18 Class Central reviews
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recently completed this quality course and was thoroughly impressed by the depth and breadth of the content. The instructors were highly knowledgeable and brought real-world examples that made complex concepts easier to understand. The course materi…
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I recently completed the Quality Management course on Class Central and found it to be highly informative and engaging. The course provided a comprehensive overview of quality management principles, tools, and techniques. The instructor's explanations were clear and concise, making complex concepts easy to understand. The course covered topics such as quality planning, assurance, and control, as well as continuous improvement and customer satisfaction. I appreciated the practical examples and case studies that illustrated the application of quality management in real-world scenarios. Overall, I would highly recommend this course to anyone looking to gain a solid understanding of quality management and its importance in business.
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Armando Álvaro ÁlvaroO curso proporcionou um aprendizado amplo e introdutório relativo a quality management, com tudo, pode-se aprender muito, dentre os conceitos bem como a sua importância, o impacto e a necessidade dela ser manuseada. Considerando que ela é crucial para qual desenvolvimento industrial ou de produtos. Então a qualidade é algo amplo de explicar pois não apresenta uma simples definição, visto que está relacionado ao que o consumidor quer, ou seja o que o consumidor deseja. Então o curso é muito abrangente para pessoas em especial na área em questão -
Very informative course and i was very impressed by the instructor,he is very knowledgeable and explains clearly in such a way that you understand all the standards expected in maintaining quality.This course deserves a certificate of competency on completion
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Excellent course
Content quality management information such as quality control and quality assurance explain and simply explain of the quality manager task
and finally there is summary all of lessons of the course
Thank you
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Ryan Vincent BoholstVery valuable and informative course especially from a quality assurance inspector perspective. This course will not just help me with my understanding of the role, but also improve my performance at work -
Paballo Jeffrey LehlabatheIt's an informative and very clear articulation on processes involved in quality management. Quality management as the process of providing an oversee on how the quality of the service or product can be maintained well was clearly explained. If the… -
I believe it is a Very useful and very informative training course. It helps to clearly understand the quality management function.
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ABD. GHOFURIt's an excellent course talking about quality management, that relate to human need, it includes the determination of a quality policy, creating and implementing quality planning and assurance, and quality control and quality improvement. I learned much from this course -
I have learnt about Quality Management which involves the overseeing and controlling of all activities to achieve desired level of excellence. Also I learnt about the benefits, the level of quality the likes of Acceptable level, Appropriate and Aspiration level. The course has widening my knowledge and understanding about processes and set to procedures involved in Quality Management.
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This course is very helpful in our job role and maintain quality throughout the project. Hence it will be very easy to learn and implement.
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Er Sonal KumarIt was very nice to learn about practical work approach . That give much more knowledge about management in terms of quality and -
Very good course, excellent content matters. Will recommend this to anyone who would need it. BEtter to have examples to assist
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Very informative and easy to understand. The way the topics where itemized made it so easy and fun to learn with.
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Zulqarnain HyderInformative and knowledgeable output.help to boost and enhance career in the field of Quality management. -
Its really good, i am working as a service quality officer in one of most popular islamic bank' appreciated
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It was good and informative. A lot of new learnings. Got to know about new tools in the last chapter.
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Dangeti Satya KrishnaGood course, covers all the basic aspects of quality management and quality assurance.....................
