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Explore the critical importance of prioritizing people and processes over GitOps in cloud-native transformations. Delve into how the Cloud-Native and GitOps communities have provided excellent tools and mature APIs, but emphasize that these alone cannot solve organizational challenges. Examine the significance of defining clear organizational goals and fostering team habits that support them. Investigate research on effective teamwork and interpersonal interactions in tech environments. Learn to evaluate platform efforts, teams, and organizations undergoing cloud-native transformations, drawing lessons from the DevOps movement. Gain insights on addressing pain points in production processes and platform adoption, particularly valuable for those struggling to realize the benefits of their platforms or experiencing deteriorating production pathways.