NetAssistant: Dialogue-Based Network Diagnosis in Data Center Networks

Explore an innovative approach to network diagnosis in data center networks through this conference talk from NSDI '24. Dive into the development and implementation of NetAssistant, a dialogue-based system designed to streamline the process of answering network diagnosis queries. Learn how this AI-enabled framework, functioning as a chatbot, accepts natural language questions and executes appropriate diagnosis workflows efficiently. Discover insights gained from studying thousands of real network diagnosis cases and understand how NetAssistant has been successfully deployed in production environments for over three years. Gain valuable knowledge about reducing human involvement in oncalls, improving response times, and enhancing the reliability of network diagnosis processes. Examine the challenges and solutions in making such a system trustworthy and effective in solving real production issues within large-scale data center networks.