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Explore the often-overlooked human aspect of software development in this insightful conference talk from JSConf Budapest 2016. Delve into the concept of empathy and its crucial role in collaborative work within companies and the open source community. Learn how to apply empathy principles to your development process, enhancing both team dynamics and the quality of products created. Gain valuable insights on balancing technical focus with interpersonal skills, ultimately fostering a more inclusive and productive development environment.