Natural Language Digital Assistants in Higher Education

Explore the transformative potential of digital assistants in higher education through this comprehensive webcast. Discover how conversational user interfaces and digital assistants are revolutionizing customer service and engagement in colleges and universities. Delve into key use cases and real-life implementations, including examples from the New York School System, University Housing, and the University of Adelaide. Learn about the various components of digital assistants, such as virtual agents and voice-to-text engines, and understand different conversational styles. Gain insights into how institutions are leveraging these technologies to address challenges like COVID-19 FAQs and improve faculty and employee experiences. Examine case studies from Tasmania, Outlaid, and Educational Testing Services, and explore partnerships and relevant articles in the field of natural language digital assistants for higher education.