Embracing Checklists as a Tool for Improving Human Reliability

Explore the value and potential controversy of adopting checklists in IT operations through this 44-minute conference talk from USENIX LISA14. Discover how highly-skilled professionals like pilots and surgeons use checklists to dramatically reduce human error, and learn how these principles can be applied to improve reliability in information technology. Gain insights from speaker Chris Stankaitis of The Pythian Group as he discusses the benefits of implementing checklists and addresses potential resistance to their adoption in the IT industry. Understand how this simple yet powerful tool can enhance human reliability and potentially revolutionize IT practices, drawing parallels from other high-stakes fields where checklists have become an indispensable part of operations.