Leveraging Incidents to Align Platform and Product Engineering

Discover how to leverage incidents to align platform and product engineering in this 18-minute conference talk from Conf42 SRE 2023. Explore strategies for improving collaboration between teams and enhancing overall system reliability. Learn from Gonzalo Maldonado's insights on turning incidents into opportunities for growth and alignment. Gain valuable knowledge on incident management, cross-team communication, and the importance of shared responsibility in maintaining robust systems.