How UserTesting Integrates User Insights into Product Development

Learn how UserTesting, the market leader in user research, designs and develops their own solutions in this 30-minute conference talk from Hatch Conference. Discover the journey of VP of Design Jason Giles as he shares his experience establishing a team and integrating user insights into the company's product development process. Gain valuable insights into successful strategies, lessons learned from failures, and unexpected discoveries encountered while implementing user testing practices within the very company that provides these services to others. Understand the practical challenges and solutions in building a user-centric design culture from someone who helped shape it at a leading UX research platform.