Building Ambassadors to Reduce Friction, Drive Change, and Get Sh*t Done

Discover strategies for building effective ambassadors to drive organizational change and improve productivity in this 51-minute conference talk from BSidesLV 2018. Explore methods for increasing visibility, creating positive experiences, and implementing remediation processes. Learn about project centralization, vulnerability severity assessment, and disclosure standard operating procedures. Gain insights on extending SLAs, gathering stakeholder feedback, and addressing skills gaps. Understand the importance of communication skills in ambassador roles and acquire practical tips for building a successful ambassador program to reduce friction and achieve organizational goals.