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Explore a captivating conference talk that delves into the intricacies of software testing and anomaly detection. Learn how a seemingly perfect system with extensive test coverage and user-focused design can still produce unexpected results, such as an order for 100 tons of Stracciatella Mousse. Discover the importance of stepping back, analyzing metrics, and investigating unusual behaviors to prevent potential disasters. Gain insights into detecting anomalies before they escalate and understand the fine line between bugs and features in software development. This 46-minute presentation from NDC Conferences challenges common assumptions about software reliability and offers valuable lessons for developers and quality assurance professionals.