How to Deal with Difficult People at Work

Learn effective strategies for managing difficult workplace relationships in this 59-minute video from Science of People. Explore a science-backed framework for dealing with challenging coworkers, clients, and bosses. Discover the importance of understanding personality types and how they impact workplace interactions. Gain insights into the five major personality traits - openness, conscientiousness, extroversion, agreeableness, and neuroticism - and how to tailor your approach accordingly. Understand the difference between the golden rule and the platinum rule in interpersonal communication. Acquire practical examples and techniques for improving your people skills and becoming a more effective communicator in professional settings. By the end of this video, you'll be equipped with valuable tools to navigate complex workplace dynamics and foster more positive, productive relationships with even the most difficult colleagues.