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Enhancing Customer Retention through Personalization - AI-Powered Coupon Strategies in Retail

Conf42 via YouTube

Overview

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Explore a comprehensive conference talk on leveraging AI-powered personalization for enhanced customer retention in retail. Dive into the world of AI-driven promotional strategies, focusing on coupon personalization and its impact on customer loyalty. Learn about the crucial role of data collection and utilization, machine learning algorithms, and the benefits of tailored marketing approaches. Examine real-world case studies from industry giants like Amazon, Netflix, and Sephora. Address challenges related to AI implementation and data privacy concerns. Gain insights into cost-effective marketing strategies and future trends in AI for retail. Equip yourself with knowledge to navigate the evolving landscape of personalized customer experiences and drive business growth through targeted retention efforts.

Syllabus

Introduction and Speaker Background
Overview of AI in Retail Promotions
Introduction to AI and Promotional Strategies
The Role of Data in AI-Powered Personalization
Understanding AI-Powered Coupon Personalization
Collecting and Utilizing Customer Data
Machine Learning Algorithms for Personalization
Benefits of Coupon Personalization
AI-Driven Personalization in Retail
Customer Retention Through Personalized Coupons
Cost-Effective Marketing Strategies
Case Studies: Amazon, Netflix, and Sephora
Challenges in AI and Data Privacy
Future Trends in AI for Retail
Conclusion and Final Thoughts

Taught by

Conf42

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