Emotion Work in Experience-Centered Design

Explore a thought-provoking conference talk that delves into the often-overlooked aspect of emotion work in Experience-Centered Design (ECD). Discover how design researchers navigate and utilize their emotions within the design process, and why this crucial element is rarely discussed in published works. Examine the application of Hochschild's framework of emotion work to analyze ECD practices, and consider the implications for understanding design processes and training opportunities. Engage with the speakers' experiences and insights as they question current ECD methodologies and spark debate on the role of emotions in design research.