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Explore the complex history and current challenges of email in this 56-minute conference talk from NDC Oslo 2023. Delve into the origins of email and spam, and examine how the relationship between electronic communication and commerce has evolved over the past half-century. Learn about the technical aspects of email, including DNS, MX, DKIM, and SPF records, as well as the intricacies of MIME. Discover tools like Papercut, Mailtrap, Mailjet, and Foundation that can improve your email development process. Gain insights into the challenges of email design, including compatibility issues with various mail clients and the impact of dark mode. Understand why email remains a critical communication tool despite its flaws and complexities, and how to navigate its quirks to ensure effective message delivery in today's digital landscape.