Explore the intersection of digital transformation, AI, and innovation culture in this 59-minute SXSW 2019 conference talk featuring Sandy Carter, VP of Amazon Web Services, and Kathy Klotz-Guest, author and founder of Keeping it Human. Discover how to cultivate an innovative mindset, customer obsession, and bias for action essential for machine learning success. Learn to recognize necessary cultural shifts, leverage AI and machine learning effectively, and embrace new ways of thinking through humorous anecdotes and industry best practices. Gain insights on data strategy, training processes, empathy in innovation, psychological safety, and practical applications of AI across various industries. Understand the importance of diversity, speed, and customer focus in driving digital transformation and AI adoption.
Overview
Syllabus
Introduction
Why are we interested in AI and Machine Learning
Why we brought Kathy
Teams
Diversity
Amazon Machine Learning
Data Quality
Machine Learning
Data Strategy
Machine Learning AI
Knowledge Base
Training
Training Process
Training Example
Formula One Example
Product Example
Empathy Lab
NFL
Business Model
Kathy Klotz
Innovation Mindset
Psychological Safety
Chart
Yes everywhere
Five questions
Focus and speed
Customer obsession
Frequently asked questions
Define the user experience
The right place to start
AI powered salt shaker
Lion Bridge
Bias for Action
Redfin
Machine Learning and AI
Advice
Deep Racer
Just Eat
Conclusion
Message
Taught by
SXSW
