Navigating the Chaos: A Holistic Approach to Incident Management

Explore a holistic approach to incident management in this 38-minute conference talk from Devoxx Greece 2024. Learn practical strategies to streamline the incident management process, minimize data loss and downtime, and save valuable resources. Discover proactive techniques to incorporate into your daily routine, including staying updated on production issues and changes, implementing effective on-call handoffs, and becoming a go-to resource. Gain insights into best practices refined over years of experience, designed to provide a clear vision for swift and efficient production incident management. Apply these tips to not only understand incident management theory but also excel in its practical application.