Cultural Post Mortems: An Approach to Learning and Recovering When Your People Systems Fail

Explore a systems approach to addressing interpersonal conflicts and team dynamics in this 25-minute conference talk by Winna Bridgewater at LeadDev London 2023. Learn how to handle unexpected team disruptions, such as when a seemingly routine meeting leads to expressions of frustration and disappointment among team members. Discover strategies for conducting "cultural post-mortems" to analyze and recover from people-related system failures in your organization. Gain insights on applying systems thinking to interpersonal issues, facilitating discussions that promote understanding and healing, and implementing recovery work when team morale is affected. Acquire a template for addressing team conflicts effectively, inspired by the speaker's experience in navigating a challenging situation at their startup. Leave with practical tools to foster a more resilient and communicative team culture, ensuring that interpersonal setbacks don't derail your organization's progress and productivity.