Conversation AI - The New User Experience

Explore the transformative power of Conversation AI in this 47-minute conference talk from GOTO Amsterdam 2019. Delve into the reasons behind the rising prominence of chatbots as powerful AI applications and their positive impact on businesses and user satisfaction. Gain insights into the underlying technologies of Natural Language Processing and Machine Learning that drive chatbot capabilities. Discover the evolution of conversational interfaces, common pitfalls in implementation, and the growing importance of conversation as a new AI paradigm. Learn about real-world use cases, including IoT device control, and understand customer expectations for conversational experiences. Examine the architecture and components of effective Conversation AI systems, with a focus on tools like Dialogflow. Conclude with a practical demonstration and guidance on how to begin implementing conversational AI in your own projects.