Gain comprehensive knowledge of ServiceNow system administration in this 7-hour training course based on the Orlando version. Learn platform architecture, user interface customization, list management, form configuration, task handling, notification setup, knowledge base creation, service catalog design, table and field manipulation, access control, data importing, CMDB fundamentals, integration techniques, event management, update set usage, platform statistics, scripting basics, and custom application development. Designed for aspiring ServiceNow administrators, developers, and those preparing for the certified System Administrator exam, this course includes knowledge check sessions to reinforce learning. Familiarity with ITIL concepts and IT principles is beneficial for better understanding.
Overview
Syllabus
#1 #ServiceNow System Administration Training | Introduction and Platform Overview & Architecture.
#2 #ServiceNow System Administration Training | User Interface and Branding.
#3 #ServiceNow System Administration Training | List and Filters & Forms.
#4 #ServiceNow System Administration Training | Knowledge Check I.
#5 #ServiceNow System Administration Training | Task Management.
#6 #ServiceNow System Administration Training | Notifications.
#7 #ServiceNow System Administration Training | Knoweldge Management.
#8 #ServiceNow System Administration Training | Knowledge Check II.
#9 #ServiceNow System Administration Training | Service Catalog.
#10 #ServiceNow System Administration Training | Tables and Fields.
#11 #ServiceNow System Administration Training | Access Control List | ACL.
#12 #ServiceNow System Administration Training | Data Import.
#13 #ServiceNow System Administration Training | What is CMDB in ServiceNow.
#14 #ServiceNow System Administration Training | Knowledge Check III.
Taught by
SAASWITHSERVICENOW
