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YouTube

Building Trust in Teams

NDC Conferences via YouTube

Overview

Explore strategies for building trust within software development teams in this insightful talk. Discover how trust impacts software quality and business success, and learn practical techniques to foster a trusting environment. Delve into topics such as creating psychological safety, effective communication methods, the importance of honesty, and the role of leadership. Gain valuable insights on handling mistakes, promoting loyalty, and encouraging personal growth. Understand the significance of meaningful interactions, from one-on-one meetings to team-building activities, and how they contribute to a stronger, more cohesive team. Learn to navigate remote work challenges, address blame culture, and implement trust-building exercises that can transform your team's dynamics and productivity.

Syllabus

Introduction
Priorities
Error Messages
What is trust
What is safe
Create your own sense
Fear of failure
Loyalty to a product
Customer value
Natural leaders
Authority vs Leadership
Influence
Instant Messenger
Email
Telephone
Conference Call
OneonOne
Pizza
Trust
Lunch
Lunch and Learn
XKCD Comic
Dont trivialize your efforts
Trust exercises
Soup kitchens
Habitat for Humanity
Offsite problem solving
Remote working
Making mistakes
Apology
Communicate
Personal Leadership
Learning
Expanding your role
Being vulnerable
Questions
Values
Meaningful Communication
Effective Communication
Knowledge bases
Communication medium
Blame culture

Taught by

NDC Conferences

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