Explore the universal truths of building trust in software projects through this insightful conference talk. Learn how to navigate people problems, win trust quickly, create allies, set expectations, and effectively communicate during project lifecycles. Discover patterns and approaches to overcome challenges in software implementation, including navigating social complexity and interpersonal dynamics within organizations. Gain valuable tools to chart a path towards successful project launches and foster teams that speak highly of the journey. Delve into topics such as asking good questions, avoiding jargon, understanding stakeholders, practicing influence, and managing tradeoffs. Benefit from real-world examples both within and beyond the software industry to enhance your ability to build and maintain successful software projects.
Overview
Syllabus
Intro
Why is failure so common
Ask good questions
Avoid jargon
Dont make assumptions
Get to know your customers
Build trust with a handson experience
Show your expertise
Put yourself in their shoes
Educate stakeholders
Nathaniels story
Communication channels
Tone matters
Set expectations
Know your stakeholders
Power and interest
Respect their time
HighInterest People
Understanding Stakeholders
Understanding Customers Priorities
Practice Influence
Tradeoffs
Moral of the Story
Taught by
NDC Conferences
