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Explore how to identify and overcome collaboration challenges during critical service incidents in this 49-minute conference talk from YOW! 2022. Discover techniques for transforming crises into learning opportunities and maximizing the value of outages. Learn to spot collaboration bugs in high-stress situations and develop tools to address them effectively. Gain insights into turning incidents from potential disasters into chances for system improvement and team growth. Apply these strategies to enhance your software engineering collaboration skills and contribute more effectively to your organization's success.