Ask for Help Like a Pro

Discover how to navigate open source communities and effectively seek assistance in this 38-minute conference talk from DevConf.CZ 2023. Explore the differences between commercial support and community help, learn to identify appropriate channels for your questions, and understand essential information to include when requesting assistance with problems. Gain insights on handling confidential data in logs or configurations, and acquire strategies to obtain quick, high-quality answers for resolving system issues promptly. Master the art of seeking help like a professional to maximize your productivity and efficiency in open source environments.