An Investigation of Metrics for the In Situ Detection of Software Expertise

Explore an innovative approach to detecting software expertise through in situ usage metrics in this 21-minute conference talk from the CHI '16 ACM Conference on Human Factors in Computing Systems. Delve into the research conducted by Tovi Grossman and George Fitzmaurice, which investigates the feasibility of automatically inferring user expertise levels based on real-world usage patterns. Learn about potential usage metrics indicative of expertise, the study methodology involving logging software in participants' workplaces, and the subsequent laboratory task-based assessments. Discover the significant correlations found between in situ usage logs and traditional expertise evaluations, and consider the implications for future software applications in measuring and leveraging user expertise knowledge.