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Discover an innovative approach to service design in this 14-minute TEDx talk by Paul Stepczak. Learn about the 8 crucial steps for community-led co-design, drawing from Stepczak's extensive 20-year experience in community engagement and development. Explore how involving the people services are meant to support can lead to more effective and fit-for-purpose solutions. Gain insights into the importance of radical change in service design, particularly in the face of increasing pressures and a constantly evolving world. Benefit from Stepczak's expertise, which includes delivering over 40 social hackathons and working with Wales' largest development agency, Cwmpas. Understand how digital tools, enterprise, and innovation can be leveraged to find fresh ideas for social change and create more cooperative relationships between communities and public services.