Advance your skills in user-centred UX design and start your journey towards a career in UX or UX research.
User Experience (UX) Design and Research
University of Michigan via FutureLearn ExpertTrack
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Overview
Advance your skills in user-centred UX design and start your journey towards a career in UX or UX research.
Syllabus
Course 1: Introduction to User Experience Principles and Processes
-Learn the basics of the UX design process, how to conduct effective user research, and kickstart your career in user experience.
Course 2: Understanding User Needs
-Discover qualitative UX research methods, UX interview best practice, and affinity programming for user-centred UX design.
Course 3: Evaluating Designs with Users
-Learn how to evaluate your designs by using effective UX testing methods and building robust UX research processes.
Course 4: UX Design: From Concept to Prototype
-Better understand the UX design process and learn how to build a user-centred product from concept to prototype.
Course 5: UX Research at Scale: Surveys, Analytics, Online Testing
-Build your skills in conducting UX surveys at scale to gain UX insights, and explore alternative testing and research methods.
Course 6: UX (User Experience) Capstone
-Take on a realistic UX project and apply your UX skills to conduct user research and design a product from the ground up.
Courses
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Discover UX research and design tools and learn the value of user-centred design
On this UX course, you’ll be introduced to key topics in the fields of UX research and design, and build your skills and understanding of UX.
Learn how to do effective UX research and conduct UX interviews
Led by experts at the University of Michigan, you’ll learn exactly what’s involved in conducting effective UX research.
You’ll learn about the process of conducting UX interviews and evaluating and analysing products and systems using the core principles of good design.
Discover the art of UX sketching
As well as exploring the role and skills of UX researchers, you’ll have the chance to learn about UX sketching and prototyping for developing new design concepts.
As you explore the fascinating work involved in UX Design, you’ll discover new design solutions and learn how to create UX prototypes with different levels of intricacy.
Explore UI design Heuristics
This UX training course will also enable you to probe deeper into design principles as you learn about design heuristics and how they should impact the UX design process.
Through an exploration of the different phases of UX research and design, this course will ultimately enable you to discover how to learn from inevitable design mistakes, improve on them, and work towards creating a product with a great UX.
This course is designed for anyone who wants to gain UX training and experience in UX principles and processes, as well as UX research.
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Explore how to better meet user needs through data-driven user-centred design
To design an effective product or system, it is vital to understand the specific needs and abilities of the people using it.
On this UX research course, you’ll develop your ability to interact with your users by understanding what they need, what they don’t need, as well as their likes, and dislikes.
Discover a user-centred design approach
Led by experts in UX design at the University of Michigan, you’ll discover practical techniques for better understanding your user, including user needs assessments and qualitative research methodology.
As you consider how human behaviour relates to UX design, you’ll identify the value of qualitative UX research for understanding user needs.
Learn how to conduct effective UX interviews
Alongside a global group of learners, you’ll discover various data gathering techniques for learning more about your user, including UX interview questions, protocol, and technique.
You’ll learn best practice approaches for conducting effective UX interviews and in-situ user observations, as well as how to use affinity diagramming to analyse your findings.
Implement data-driven UX design
As you learn how to extract data from research, interviews, and observations of your users, you’ll develop your ability to translate these learnings into your UX design practice.
By the end of this course, you’ll understand not only how to extract data from your users, but also how to use this data to meet user needs through data-driven UX.
This course is designed for anyone looking to gain experience in UX principles, techniques, and processes, but specifically in the area of UX research and interviews.
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Conduct user testing that informs and enhances your UX design
When it comes to designing a product or system that works for your users, there’s no better way to understand what works – and what doesn’t – than by watching them using it.
Discover effective tools for user testing
This course will teach you how to create and conduct user testing that will provide you with the information you need to decide how effective your product’s UX is.
You’ll learn how to identify whether the product is adequately helping your users do what they need to do as well as how your users feel about using it.
Develop your research process from start to finish
On this course, you’ll follow the entire research process, learning everything from how to recruit test participants to creating the user test report.
You’ll discover the best techniques for creating questionnaires, conducting interviews, and moderating discussions to get the most effective data from your user tests.
Explore how best to measure UX
As well as exploring the best user testing methods and approaches, you’ll learn how to design a user test that enables you to extract the most information you can from the time you have with a user.
After you’ve evaluated your designs with your users, you’ll learn how to build a usability testing report which allows you to track, report on, and analyse your user testing.
By the end of the course, you’ll feel confident in your ability to conduct effective user testing that enables you to evaluate and improve upon a product’s UX.
This course is designed for anyone looking to gain experience in UX principles, techniques, and processes, but specifically in the areas of user experience testing and evaluating your UX design.
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Enhance your skills in user interaction design and development
Want to learn the secret to great UX design? This UX course from the University of Michigan will teach you the systematic process of nurturing a product from its basic concept to a functioning prototype.
Define user needs and create a UX storyboard
You’ll begin the course by learning how to identify the problem you’re trying to solve for your user and discovering the UX techniques you can use to develop a design that solves it.
You’ll get hands-on experience in techniques like scenario development, UX sketching, and storyboarding, which you can use to translate your understanding of your users’ needs into an impactful user experience.
Build skills in UX wireframing and prototype design
As you discover the UX wireframing process, you’ll learn how to turn UX wireframes into prototypes that can be used for evaluating your designs in user testing.
This course covers the process of user testing using paper prototypes for early testing feedback as well as more interactive prototypes that can be iterated on to create a final, high-quality design.
Learn low to high-fidelity UX prototyping
By the end of the course, you’ll have developed your ability to build a product from its basic concept to a high-fidelity mockup and interactive prototype.
You’ll be able to solve and test conceptual issues in prototyping and design and refine a product that is ready to pass on to a team of developers for implementation.
This course is designed for anyone looking to gain experience in UX principles, techniques, and processes, but specifically in the areas of UI design, UX wireframing, and prototyping.
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Discover how to create, analyse, and report on data from UX research surveys
UX surveys offer UX designers the chance to uncover user needs and user attitudes towards a product or system concept they use before connecting these needs to user characteristics.
This course, created and led by the University of Michigan, will help you build your skills in survey methodology for UX research.
Learn how to conduct UX research at scale
You’ll explore the basics of creating an effective UX survey, including when and how to use surveys, what questions to ask, who to ask, and how to take on research at scale.
As you learn how to conduct a survey of your own design, you’ll build your skills in developing A/B testing techniques as well as analysing and reporting on large scale UX surveys and unmoderated studies.
Use online surveys and web analytics to improve UX
The course will also introduce you to using web analytics to gain UX insights remotely from a large number of users.
As you learn more about behavioural analytics and preference testing, you’ll discover how to critique user surveys so that you can extract actionable insights to inform your UX design.
Explore the possibilities of remote testing
With the evolution of technology, UX researchers now have more opportunities to test and research products in new and exciting ways.
On this course, you’ll look at the different types of tests and data that remote testing can offer, as well as how to create successful remote studies that will yield actionable findings.
This course is designed for anyone looking to gain experience in UX principles, techniques and processes, specifically in the areas of UX research and online UX testing at scale.
Taught by
Mark Newman and Kush Dawar