What you'll learn:
- Essential Supply Chain and Inventory Management KPIs
- Key Areas of Supply Chain Performance
- Specific Formula and Calculation Method for each KPI
- The Fundamentals of Supply Chain Performance and Improvement
- Metrics for Output, Inventory, Cashflow, Delivery, Quality, Lead Time, Costs and More
The performance superpower: KPIs!
Key Performance Indicators are essential to anyone creating high performance in their supply chain. Whether you’re a logistics manager organising international shipments or an business looking to streamline your warehouse and retail performance, KPIs are one of the most effective business strategies for increasing profits, cashflow and customer satisfaction. This course is for anyone who takes their business skills and professional development seriously.
A good supply chain can deliver high output and high satisfaction while maintaining tight control on costs. KPIs give you a constructive method to track your performance, make better business decisions, identify improvement opportunities and monitor your progress.
This detailed and comprehensive course will help you to identify which key areas of supply chain management you need to have metrics for. Upskill yourself for a bigger role in driving better performance, higher profits and happier customers while keeping your employees safe, satisfied and productive.
Supply Chain KPIs:
This course provides you with a wide range of specific KPIs, practical tools and techniques to plan and structure your supply chain KPIs
From looking at how to effectively measure output for your business, to monitoring cashflow and balancing inventory levels, we’ll also explore how each of these fit into the higher business objectives of the company. We’ll talk about flexibility being an essential factor in a business’s success and how you can use time, capacity and inventory to build it into your operations, allowing you to cope with unexpected changes and disruptions.
Together we’ll cover the key areas of supply chain performance including how to create an integrated set of KPIs that complement each other, running a robust supply chain & how to present the data clearly using dashboards. We’ll cover vital supply chain issues like Costs of Goods Sold, Cash to Cash Cycle Time, Forecast Error and how wastage, dead stock and shrinkage can effect your profit. This course will make you and your team feel confident using this essential information to spot and react quickly to trends, make better business decisions and launch improvement initiatives.
About Laurence Gartside
Laurence Gartside is a management consultant and business operations coach with a master’s degree in manufacturing, engineering and management from the University of Cambridge. He has consulted for numerous major companies around the world and runs his own training company, Rowtons Training.
In this course, you will learn:
Practical tools and techniques that will improve every aspect of your supply chain
How to create complementary metrics that will work together to ensure the best possible outcomes
How to make sure your KPIs fit into the higher business objectives of the company
Tools to help you present your data in a clear and engaging way
How to monitor the output of your business
Easy ways to report on the critical financial aspects of the company - net profit, ROI and cashflow
To have a good overall picture of your supply chain
Why flexibility in your supply chain could make or break your business
How to reduce delays, decision tiers and uncertainty to ensure your supply chain is as efficient as possible
Know how wastage, dead stock and shrinkage could be holding your business back
Understand how customer lead time & On Time in Full (OTIF) percentage effect customer satisfaction
Learn how to effectively measure Days Inventory Outstanding (DIO), Days Sales Outstanding (DSO) and Days Payable Outstanding (DPO) to keep your cashflow healthy
Get your supply chain back on track with a set of KPIs that will increase profits, cashflow and customer satisfaction and transform your business TODAY!
Full Course Contents
Introduction
Course Overview
Make a Difference with KPIs
Beer or Study?
2. Supply Chain Performance
Business Perspective - Metrics
Supply Chain Perspective
What We Want From a Supply Chain
3. Output and Inventory KPIs
KPIs - Introduction
Output
Inventory Levels - Simple Average
Inventory Levels - High Sampling
Cost of Goods Sold - COGS
Inventory Turns / Turnover / Velocity
Inventory Turns and Days Inventory Outstanding (DIO)
Inventory Turns Examples
Control Charts
Inventory Dollar Days and Throughput Dollar Days
4. Cashflow KPIs
Cashflow
Cash to Cash Cycle Time - Intro
DIO - Days Inventory Outstanding - Reminder
DSO - Days Sales Outstanding
DPO - Days Payable Outstanding
Cash to Cash Cycle Time - Example and Summary
5. Time KPIs
Measuring Time
Customer Lead Time / Order Fulfilment Cycle Time
Throughput Time
6. Supporting KPI Topics
Supporting KPI Topics - Introduction
Integrated / Complementary Metrics
Supply Chain Robustness, Flexibility and Risk
How to Improve a Supply Chain
Nearly There
7. Delivery and Satisfaction KPIs
Favors for the Delivery Man
More KPIs - Introduction
Fill Rate
Sell Through Rate
Stock-Outs
Lost Sales Due to Stock-Outs
On Time In Full % (OTIF)
Customer Satisfaction
8. Variation and Uncertainty KPIs
Measuring Variation & Uncertainty
Forecast Error - An Introduction
Forecast Error
9. Waste & Cost KPIs
Waste & Costs - Introduction
Wastage
Dead Stock
Holding Costs of Inventory
Shrinkage
10. KPI Dashboards
Presenting KPIs and Dashboards
11. Conclusion
Wrap Up
Conclusion and Connection
12. Bonus and Appendix
How to Get Your Certificate
What’s Next - Further Reading
Bonus Lecture
