What you'll learn:
- Master Supply Chain Basics: Optimize operations, boost efficiency, and drive success
- Metrics for Business Excellence: Elevate performance with strategic measurement techniques
- Increase your profitability, improve delivery and use your resources more efficiently
- Master this fundamental aspect of high-level operations management
- An MBA style course covering age-proven and modern methods to this universal challenge
- Ideal for industrial / production / manufacturing organizations but also service and non-profit organizations
Master the tools and principles of Supply Chain and Operations Performance to have an "impact" on your business's operations - manufacturing, services, industrial operations and production.
Equip yourself to take a leading role in your workplace - defining and driving performance and business success.
Understand the fundamental dimensions of business operations and the core tools and essential approaches to improve them.
Become the authority in your team on improving the supply chain and operational systems in your business
This MBAstyle course on "Supply Chain and Operations Performance" will prepare and empower you to make a real difference in your organization.
This course is for the new or aspiring manager, the ambitious engineer, high flying consultant, the hands-on planners and the practical business analysts.
Business operations come in all shapes and sizes with a host of unique challenges, but the fundamentals of running successful and efficient operations all contain the same fundamentals. Without a grasp of these, no manager can apply the core principles or techniques of business operations management, strategy, design and improvement.
Take control of your career and equip yourself to understand the real nature of business operations and how you can be the key to unlock their potential!
About Laurence Gartside
Laurence Gartside is a management consultant and business operations coach with a master’s degree in manufacturing, engineering and management from the University of Cambridge. He has consulted for and led numerous major improvement projects for companies around the world and is the founder of Rowtons Training.
Full Course Contents
1. Perspective - The Big Picture
Basics of supply chain and operations
Top-level business performance metrics
Contribute to overall business financial performance
Areas of supply chain and operations success
2. Value, Output and Costs
Output and value
Costs and waste
Productivity and efficiency
3. Customer & Employee Experience
Customer satisfaction and the "Net Promoter Score"
Delivery, order fulfillment and stockouts
Employee satisfaction and engagement
4. Inventory, Investment & Capital
Capital employed and inventory investment
Inventory turnover and "Days Inventory Outstanding"
5. Cash flow
Cash flow management
Measuring cash flow with the "Cash Conversion Cycle"
6. Variation, Flexibility, Resilience and Risk
Dealing with variation and uncertainty of supply and demand
Demand forecasting accuracy
Flexibility, resilience and risk
Improving supply chain and efficiency
7. Wider Supply Chain
Safety, compliance, innovation and growth
Evaluating customer and supplier performance
Building relationships with customers and suppliers
8. Conclusion
Delivering success in your supply chain and operations
Take control! Boost your career and your business! Start learning today!
