What you'll learn:
- Understand the concept of facilitation in the context of agile teams.
- Learn the role of the Scrum Master and Agile Coach in facilitation.
- Recognize when facilitation is needed and when it may not be required.
- Measure the effectiveness of facilitation
- Explore techniques for fostering communication and collaboration within agile teams.
- Recognize the significance of active listening in Scrum Master facilitation.
- Foster empathy, trust, and open communication through active listening.
- Develop the skill of asking open-ended questions to encourage meaningful dialogue.
- Embrace content-neutrality for effective facilitation.
- Prioritize owning the process, not the content itself.
- Refrain from imposing solutions and making decisions, allowing the team to take ownership.
- Cultivate trust, respect, and empathy among team members.
- Create an atmosphere where team members can express their ideas and thoughts freely.
- Employ various facilitation tools such as "5 Whys," "Brainstorming," "Prioritization Matrix," "Pros and Cons list," "Open-ended questions," and "Dot Voting".
- Utilize a structured problem-solving framework (7 Stages)
- Identify common reasons for conflicts, including diverse perspectives, communication issues, and external pressures.
- Acknowledge that ignoring conflicts can lead to escalation and potential issues.
- Learn effective conflict management
In this step-by-step course, you will learn the exact facilitation skills and techniques used by successful Scrum Masters to increase the effectiveness of their teams.
Hello,
I am Vladimir from Bulgaria, and I will be leading you through the course. I work in an Agile team, and I am a Project Management Professional (PMP certified) with 5 Scrum certifications, including Scrum Master levels 1 and 2.
I teach over 117,175 students and have received over 15,433 positive reviews.
Who Is This Course For?
I designed this course for:
Scrum Masters
Agile Coaches
Project and Product Managers
Any professional looking to improve their Agile requirements skills
How Is This Course Organized?
Section 1 - Introduction and Scrum Overview
Scrum Overview
[Downloadable] A 15-page PDF document summarizing the key takeaways
Section 2 - The Role Of A Scrum Master As A Facilitator.
What is facilitation?
Who can facilitate?
Should you be always facilitating?
How do you measure effective facilitation?
What is NOT facilitation?
The importance of facilitation skills for Scrum Masters.
Section 3 - Master These Core Facilitation Skills
Develop/Improve your Active Listening
Maintain content neutrality.
Create a safe environment.
Facilitate problem-solving discussions.
Facilitate conflict situations.
Manage the team's time effectively.
Section 4 - Facilitate Scrum Events
Discover the most common problems (and solutions) that occur during the Scrum Events.
Learn facilitation techniques for conducting the events effectively.
Understand the exact purpose of each event in Scrum.
Explore structures for the Sprint Review and Sprint Retrospective events.
Section 5 - Conclusion And What To Do Next
General recap summarizing the key takeaways
Three scenarios to practice what you've learned.
Recommended resources
Do I Get A Guarantee?
You can enroll now 100% risk-free because you receive a 30-day, unconditional money-back guarantee.
If for any reason you are not satisfied (and that might be something as simple as you don't like my accent) - no problem, you are one click away from a refund.
No hassle, no hard feelings!
Go ahead and click the “Buy Now” button right now and let’s awaken the Master Facilitator within you almost instantly!
